New Features and Recent Developments
Cyberbanking (MPF) Account Service for BEA (MPF) Customers
Starting now, BEA (MPF) customers can open a Cyberbanking (MPF) account through our BEA (MPF) Hotline to enjoy convenient online access to MPF services.
With a Cyberbanking (MPF) account, you can check your MPF account balance, contribution history, withdrawal history, current investment, and fund information anytime, anywhere.
BEA (MPF) Hotline: 2211 1777
We at BEA are dedicated to
ensuring that you have an exceptional electronic banking experience, each
and every time. Starting now, if you are a Cyberbanking customer and maintain
a securities account with a multi-currency settlement account, and have
your securities account linked to Cyberbanking, you can log in to Cyberbanking
to enjoy the following comprehensive online fund trading services:
- Fund search
and fund news
- Unit trust subscription and redemption
- Unit trust portfolio enquiries
- Online Risk Assessment
- Order status enquiries
- Educational information on unit trusts
Passbook Gold Trading Service
Cyberbanking is pleased to announce the launch of Passbook Gold Account trading service via Internet channel. Through this online service, you can trade gold, check the latest gold prices, view your Passbook Gold Account balance and transaction activities.
If you are a BEA deposit account
holder^, you can enjoy the flexibility and convenience of CyberCash. With
CyberCash, you can manage your financial planning with greater ease.
To apply for CyberCash, simply
apply via any BEA ATM in Hong Kong* or Cyberbanking's Internet
/ mobile phone / PDA channels. You are not required to submit any documents
as part of your application. Unlike other loans, CyberCash has no arrangement
fee. Once your loan has been approved, your cash will be ready for drawdown
within just 2 hours.
Take advantage of CyberCash's
quick and easy online application procedure by following the onscreen
instructions - apply now!
||Customers are required to have maintained a BEA deposit account for at least one year.
for CyberCash cannot be submitted at ATMs located in KCR East Rail
Lo Wu Station, SOGO Department Store, and Tin Chak Estate.
To learn more, please click
to view the demo.
New Security Features:
BEA is dedicated to providing
you with the most secure online banking services available.
Starting from 23rd
June, 2005, you are required to use either a one-time password or
digital certificate to conduct the following transactions:
to non-registered BEA accounts in Hong Kong or China
to non-registered accounts at other local banks through CHATS or Electronic
to merchants under the "Banking & Credit Card Services",
"Credit Services", and "Securities Trading" categories,
as well as payments to the Hong Kong Jockey Club
||Set up of
scheduling instructions or templates for the above-mentioned transactions
||Any new transaction
types prescribed by the BEA from time to time
One-time password is a two-factor
authentication solution that enhances the security of online banking transactions.
A Short Message Service ("SMS") message containing a one-time password
will be sent to your registered mobile phone number for you to conduct
the above-mentioned transactions.
The new security features will
not affect the templates you have created for the above-mentioned transaction
types prior to 23rd June, 2005. You can use your templates
to perform transactions as usual.
To help you become familiarised
with the new requirement, you can begin to use a one-time password or
digital certificate to conduct transactions starting from 30th
May, 2005. Please note that you will need to log in through the following
For security purposes, Cyberbanking
customers must use a mobile phone number on record at BEA to receive one-time
passwords. If you would like to change your mobile phone number on record,
please fill in this form
and return it to The Bank of East Asia.
If you have already registered
your digital certificate with Cyberbanking, you can simply input your
account number and Cyberbanking PIN to log in. You are only required to
use your digital certificate when you conduct the above-mentioned transactions.
- Mobile Phone & PDA
Cyberbanking's next generation
mobile phone and PDA services are totally telecom-independent. This means
that you do not need to register with any particular mobile network operator
in order to enjoy Cyberbanking. For your added convenience, it is also
no longer necessary to replace your mobile phone SIM card or pre-install
software on your PDA to access services. Simply register through Cyberbanking
- Internet to enjoy convenient e-banking services anytime, anywhere.
Registration is Easy!
- Login to Cyberbanking -
Internet and register your mobile phone number, mobile network operator,
and related details.
- Confirm your registration
by inputting your password using your mobile phone or PDA.
It is a real time voice alert service whenever you execute the transaction
of fund transfer to non-designated account via Cyberbanking or cash withdraw
is pleased to bring you an innovative Cyberbanking Renminbi Card
that enables you to directly withdraw Renminbi and make payments
from your Multi-currencies Statement Savings Account (account type
'25') - CNY deposit at more than 50,000 ATMs and 400,000 merchant
outlets displaying the "China UnionPay" symbol on the Mainland.
With the Cyberbanking
Renminbi Card, numerous banking services, including balance inquiry,
change of PIN and cash withdrawal from HKD deposit are also available
through more than 140 BEA ATMs. In addition, a wide range of comprehensive
Cyberbanking services also allows you to manage your personal finances
24-hour a day.
"Bonds & Notes" Function
Cyberbanking is pleased to
announce the launch of a new "Bonds & Notes" function. Through
this new service, you can place orders to buy or sell Exchange Fund Notes
and check your orders, portfolio and notes prices online.
(Cyber Wealth Management Centre)
From now on, you can handle
all your financial matters conveniently via our new CyberWealth, which
- Securities Trading (Cybertrading)
- Buy / Sell all stocks, funds and warrants listed on the Hong Kong
Exchanges and Clearing Limited, etc.
- Linked Deposit Service
- SupremeGold customers can perform account enquiry, rates enquiry and
order placement for Currency Linked Deposit and Equity Linked Deposit.
- FX Margin Trading (Cyber-Margin
- Buy / Sell foreign currencies (fund transfer), enquire on margin balance;
position status; interest rates and FX order status, etc.
- Gain access to the Bank's daily, weekly and monthly FX Market Commentary.
- Electronic Initial Public
- Subscribe new shares, notes, bonds or securities online.
- Unit Trusts / Mutual
- Obtain detail information on both Bank of East Asia and other companies'
unit trusts and mutual funds.
- Insurance (CyberInsurance)
- Obtain various insurance products' information, online advisor, premium
calculation, claims procedure, insurance plans application and policy
- Property Investment
& Finance (CyberMortgage)
- Provide DreamHouse search, property valuation, terms enquiry, mortgage
calculation and account enquiry, etc.
- Mandatory Provident
- Offer account balance enquiries, fund switching, and change of investment
choices, fund price, etc.
- Market Express
- Get latest financial information on stock quote, market news, foreign
exchange rates, etc.
With effect from 15 December
2003, you can manage your finance in an utmost flexible through Cyberbanking:
Revise your daily transaction
limit of "Fund Transfer"
Accessing the "Daily Transaction Limit" in "Other Services"
function, you can reduce the following transaction limit at once:
- Fund transfer(s) to BEA
account(s) (without prior registration)
- Fund transfer(s) to other
local bank account(s) via CHATS/ Electronic Clearing and/or BEA account(s)
in China (with prior registration)
- Fund transfer(s) to other
local bank account(s) via CHATS/ Electronic Clearing and/or BEA account(s)
in China (without prior registration)
Suspension of bill payment
You can also suspend all bill payment services such as CyberPayment, Bill
Payment and JET Payment by accessing the "Instructions for the Suspension
of Bill Payment service" in "Other Services" function via
the Internet channels of Cyberbanking.
To increase the transaction
limit(s) or resume bill payment services, you should visit any of our
branches in person to proceed.
Linked Deposit Accounts
Cyberbanking now lets you operate
your Currency/Equity Linked Deposit Account online. This new service enables
you to make account enquiries, rate enquiries and place orders for Currency
Linked Deposits and Equity Linked Deposits through Cyberbanking - Internet
quickly and conveniently.
Transfer to BEA (China) Account
Cyberbanking brings you an
unprecedented convenience for Funds Transfer to China. From now on, you
can online transfer Hong Kong Dollars from your account to other account
in BEA (China) branches through Cyberbanking during services hours.
has been equipped with Cash function. Right now,
you can open a Cyberbanking account to manage your finances through
all electronic channels and to access any ATMs via the networks of
'JETCO' and 'PLUS' to manage your cash by a Cyberbanking Card.
Card Account Services for BEA Credit Cardholders
BEA Credit Cardholders can simply use their credit card numbers and ATM
PINs to login Cyberbanking*, and enjoy online credit card account services.
The services include credit card balances and account activity enquiry,
bill payments and gift redemption.
* Only those Cardholders
whose credit card accounts are valid and in good standing are eligible
to use the service. The service is not applicable to corporate card, CASH
VISA Card, supplementary card and CyberCard.
Cyberbanking enables you to enjoy a series of exclusive banking services
in a single account. You can simply click into "MyPortfolio - MyInsurances"
to add and view your Insurance Policy for new services including summary
of insurance policy, premium payment reminder, etc.
of Funds Transfer and Payment
From now on, you can schedule multiple-time scheduled instruction for
funds transfer and payment via Cyberbanking anytime, anywhere. Wherever
you are, you can enquire, edit and delete the scheduled instructions.
With this new service, you are free from missing any important funds transfer
To set-up a scheduled instruction,
you just need to select the execution date, transfer methods#
and deposit account or merchants then the Bank will execute it on the
execution date. What's more, you can choose to set-up mutiple-time scheduled
Template Function Extended
to 230 Merchants of Payment
You can save the details of funds transfer and payment in your template
for future use. It is convenient and time-saving.
Comprehensive E-mail Alert
By registering your e-mail address, a personal e-mail alert will reach
your designated e-mail address three working days before the scheduled
instruction executed. It provides an unprecedented convenience for managing
Easy to Use
With a pop-up calendar, you can assign the designated execution date and
expiry date of scheduled instructions at your fingertip. Moreover you
can click 'Check Balance' to enquire the latest balance of your selected
Besides, a summary of all single-time
and multiple-time scheduled instructions are listed on the 'Payment Scheduler'
and 'Transfer Scheduler' for your easy reference.
You just need to register Cyberbanking
to enjoy an innovative and comprehensive banking service.
applicable to funds transfer to BEA accounts (for same currency transfer
only) and funds transfer to other local bank accounts (for Hong Kong Dollar
- An Infinity of Innovations
Cyberbanking takes the world of banking to another level with its infinite
reaches of innovation. Now, it opens up a new concept of personal banking
- MyCyberWorld - giving you innovative banking services with which you
can have absolute control over your finances in a competitive market.
With one single account number,
you will be free to access up to 12 related accounts and enjoy a wide
range of banking services through different electronic channels.
- MyPortfolio, it shows
the profile of your different accounts and assets,including those held
at other banks, at a glance. It also allows you to manage all financial
instruments under one roof.
- Provides an integrated overview of all your bank accounts, including
those held at other banks.
MyStocks - Keeps track of your securities holdings and
market values, even if your investments are held with different securities
- Allows you to have an updated value of specified properties anytime,
giving you a clear picture of the property market.
Keeps track of your policy values, sum insured and coverage.
Summarises your loan profiles and assists you in managing your liquidity.
- Manages your credit card payments and helps you avoid overdue interest
with a credit card payment reminder.
Allows you to schedule your payment instructions (maximum for 1 year)
for specified bills including telecommunications, insurance, credit
card, public utilities and government institutions. Includes "Bill
Presentment" function to view your electronic bills over the
- Cybertrading, real-time
stock quotes, stock trading, financial news and market commentaries.
- CyberFund, professional
commentary and the latest news on fund management companies from around
- CyberMortgage, property
valuation, instant mortgage approval and DreamHouse search.
Consumer loans account enquiry and repayment instruction.
allows you to check your credit card and bonus point balance anytime,
and redeem gifts with your bonus points.
- CyberInsurance, instant
online approval for insurance, including travel, medical and household
- CyberMPF, online
MPF services, including account balance enquiries, fund switching, and
change of investment choices.
- New Interface, through
the new interface, you can access to those frequently-used functions
and switch between the instruction languages easily:
In addition to above-mentioned
services, Cybertrading Service, Instant approval of TravelSafe insurance
are in place to provide you with the most comprehensive online banking
New Payment Function
"MyCyberWorld" brings Cyberbanking customers a new world of
innovative banking services. From now on, you can pay over 230 bills to
a wide variety of merchants through Cyberbanking without any charge.
To enhance the user friendliness,
the payment function will be divided into three main categories: CyberPayment,
JET Payment and Bill Payment.
You can make use of the "JET
Payment" and "CyberPayment" to settle your bills to the
JETCO merchants and CyberPayment merchants respectively. For payment to
new merchants, you can simply access to the "Bill Payment" function,
follow the online instructions and then input the payment details accordingly.
Furthermore, you can search
and pay your bill of specific merchants with the "Search" function
of each category. For the detailed merchant lists, please refer to the
"Frequently Asked Questions" at Cyberbanking website www.hkbea-cyberbanking.com.
Property Loans - China
Now, you can access and operate your China property instalment loan account(s)
with the uses of the following services via the Cyberbanking:
Account Enquiry - enquire
your China property loans accounts details including original loan amount,
outstanding principal, mortgage loan interest rate, payment term, payment
Requisition For Documents
- request copies of the following documents in respect of your China property
- Repayment Schedule
- Yearly Statement (for fiscal
- Loans Payment Information
(for the past 30 payment transactions)
- Confirmation Letter for
the Ownership of the Property
- Copy of Title Deed
- place instructions for partial or full repayment of mortgage loans.
- compute the instalment amount and maximum loan amount according to the
selected criteria. Also, you can access a monthly repayment table with
monthly repayment amounts for different combinations of tenors and interest
Mortgage Terms Enquiry
- enquire different mortgage terms.
- submit the mortgage application form online.
Market Express - Extensive Personalized Services of MyCyberWorld
From now on, you can access the Market Express via Cyberbanking - Internet.
The service provides latest financial news, stock quote, top 10 gainers
& losers and company information, etc. Lets you know the latest market
trend anytime, anywhere.
Latest News* - provides
latest financial news, company news and China B shares information, etc.
Stock Quote - provides stock quote, major Hong Kong and World Indices.
Top 10 - provides top 10 gainers and top 10 losers.
Company Information - provides company portfolio and corporate
Moreover, existing Hong Kong Dollar Deposit Rates, Foreign Currency Deposit
Rates, Foreign T/T Exchange Rates and FX Margin Trading Information are
available. So whenever opportunities arise, you will always be one step
ahead of the market.
*Supreme Account customer can
enjoy Dow Jones Real-time Market News totally free.
Now, you can access our "Bill Presentment" service to manage and pay your
bills through the Cyberbanking - Internet.
With this service, you can
- create your own personalised
bill payment homepage;
- link directly to your biller's
website to view detailed bill information;
- review your payment transaction
- set up automatic e-mail
To enjoy this "free-of-charge"
service, you only need to select the "Bill Payment" service from the main
menu and then click the "Bill Presentment" after successful login to Cyberbanking.
On-line Registration is required when you first use this service.
Recognition - Stock Quote & IVR Stock Trading
A new Interactive Voice Recognition Service, pioneered by East Asia Securities,
allows customers to obtain real-time stock quotes using simple voice commands.