Cyberbanking

Scope of Services

Services\ Electronic Channels	Internet	Phone	ATM	Mobile Phone/PDA
1. Mobile Services
Registration of Mobile Phone/PDA and/or CyberAlert	Y
Mobile Phone/PDA Maintenance	Y
Template Maintenance	Y
Mobile Phone/PDA Activity	Y
Change of registration detail	Y
Last 5 MBK/PDA transaction enquiry				Y
CyberAlert Maintenance
- ATM cash withdrawal	Y
- Fund transfer to non-registered account(s) via Cyberbanking	Y
2. MyPortfolio
MyAccounts	Y
MyInvestments	Y
MyStocks	Y
MyProperties	Y
MyInsurances	Y
MyLoans	Y
MyCreditCards	Y
MyBills	Y
3. Account Enquiry°
Account Balance	Y	Y	Y	Y
Account Summary	Y
Account Activity for up to 12 months	Y
e-Statement	Y
4. Fund Transfer
- Hong Kong
Fund Transfer within the Bank	Y	Y°	Y	Y
Fund Transfer to Other Banks in Hong Kong	Y		Y	Y
Scheduled Instruction	Y
Template	Y
- China
Funds Transfer to BEA (China) Account (HKD / USD )	Y
5. CyberPayment / Bill Payment / JET Payment / CyberDonation
Payment	Y	Y#	Y#	Y
Scheduled Instruction	Y
Template	Y
Bill Presentment	Y
6. Time Deposit
Place / Uplift Time Deposit	Y	Y
Set-up / Cancel Renewal Instruction	Y	Y
7. Rates Enquiry
Hong Kong Dollar & Foreign Currency Deposit Rates Enquiry	Y	Y
Foreign Currency Exchange Rates (T/T) & Passbook Gold Enquiry	Y	Y
Foreign Currency Exchange Rates (Notes)	Y
CNY Non-deliverable Forward	Y
8. Property Loans
- Hong Kong
Account Enquiry	Y
Requisition	Y
Repayment Instruction	Y
Mortgage Terms Enquiry	Y
Property Valuation	Y
Mortgage Pre-approval	Y
Mortgage Application	Y
Mortgage Calculator	Y
DreamHouse Search	Y
- China
Account Enquiry	Y
Requisition	Y
Repayment Instruction	Y
Mortgage Terms Enquiry	Y
Mortgage Application	Y
Mortgage Calculator	Y
9. Consumer Loans
CyberCash	Y			Y
Account Enquiry	Y
Other Consumer Loans Information	Y
Partial & Early Repayment Instruction	Y
Loan Calculation	Y
10. Credit Card
Account Enquiry	Y	Y	Y
Payment	Y	Y	Y
Cash Advance	Y	Y	Y
Check Bonus Point Balance	Y
Request Statement	Y
Interactive Bonus Gallery and Online Redemption of Gifts	Y
Direct Debit Authorization	Y
11. Insurance
Product Information	Y
Online Application	Y
Online Advisor	Y
Premium Calculator	Y
Claims Procedure	Y
Form Download	Y
Policy Inquiry	Y
Fund Information	Y
12. Foreign Exchange Margin Trading Information
Balance Enquiry	Y
Portfolio and Order Enquiry	Y
Rates Enquiry	Y
Commentary	Y
13. ATM Card
Card Enquiry	Y
Reporting Loss of Card	Y
Annual Fee Payment	Y
ATM Locations Enquiry	Y
14. Mandatory Provident Fund
Account Balance Enquiry	Y	Y	Y
Contribution History Enquiry	Y	Y
Current Investment Enquiry	Y	Y
Fund Information	Y	Y
Contribution for Casual Employee	Y	Y	Y
Change of Investment Choices	Y	Y
Contribution for Self-employed Person	Y	Y
Download Forms	Y
Product Information Enquiry	Y
15. Market Express
Market Information	Y
Latest News	Y
Stock Quote	Y
Top 10	Y
Rate Enquiry	Y
FX-Commentary	Y
Company Information	Y
Code Lookup	Y
16. General Features
Two-factor Authentication     One-time Password     Digital Certificate	Y
Digital Certificate Login	Y
Application of Telegraphic Transfer, Cashier Order and Demand Draft	Y
Cheque Book and Statement Requisition	Y	Y	Y
Change of Personal Identification Number	Y	Y	Y
Instruction for Stop Payment of Cheque	Y
Service Hours Enquiry and Frequently Asked Questions	Y
Register or Change E-Mail	Y
e-Statement Registration	Y
Message with Customer	Y
Restriction on Funds Transfer to non-designated account(s)	Y
Reduce Daily Transaction Limit	Y
Instructions for the Suspension of Bill Payment services	Y
Cash Withdrawal			Y
Cash / Cheque Deposit			Y
Change of ATM Display Language			Y
17. Investment
Stock Trading (Available to Cybertrading customers only)	Y	Y
Online Subscription of Bonds/Notes/IPO	Y
Currency/Equity Linked Deposit	Y
Bonds & Notes     Product Information     Securities Account Enquiry     Daily Rate Enquiry & Order Placement     Current Week Order Enquiry	Y
Cyberfund Centre     Fund Search     Fund Subscription     Redemption / Portfolio Details     Fund Comparison     Trade Basket     Online Risk Assessment     Order Status     Market News     Fund Knowledge Corner	Y
Passbook Gold     Account Enquiry     Gold Trading	Y	Y
18. CyberShopping	Y

Y=Service is available now.

Available to SupremeGold Account only.

° Please register particular account(s) for using this service. This service is available for the following account types:
Private Banking Account, SupremeGold Account, Supreme Account, i-Account, HKD Current Account, USD Current Account, CNY Current Account, Hong Kong Dollar Savings Account, Foreign Currency Savings Account, Multi-currencies Statement Savings Account, Credit Card, Time Deposit Account, Foreign Exchange Margin Trading Account, Mortgage and Consumer Loans Account and MPF Account. 

° Only applicable to accounts with prior registration.

^# Only available for JET Payment merchants.

Only applicable to templates of fund transfer within the Bank, fund transfer to other bank through electronic clearing, CyberPayment, Bill Payment and JET Payment in Cyberbanking - Internet.
 

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